Shipping Policy

Local Pickup

If you have opted for local pickup, your order will be ready for collection within 1 business day. Our regular opening hours are:

Shipping Within Singapore

Tracked SmartPac

All small orders will be shipped locally using tracked SmartPac, which is a tracked letterbox delivery service offered by SingPost. Orders sent via this shipping method are generally delivered within 1-2 business days after being shipped out.

You may track the delivery status of your order using the tracking number which will be sent to you once your order has been shipped out. 

Speedpost Standard

All large/bulky orders will be shipped locally using Speedpost Standard, which is a courier delivery service offered by SingPost. Orders sent via this shipping method are generally delivered within 1-2 business days after being shipped out.

You may track the delivery status of your order using the tracking number which will be sent to you once your order has been shipped out. 

Overseas Shipping

All orders will be shipped via Singpost. Orders sent via this shipping method are generally delivered within 11-25 days after being shipped out. However, please note that delays may arise due to customs clearances. While we do our best to reduce the likelihood of your package being held at customs, we are unfortunately unable to make any guarantees concerning delivery times. 

You may track the delivery status of your order using the tracking number which will be sent to you once your order has been shipped out. 

Delivery Status can be tracked via this website: http://www.singpost.com